Implementation and support

We understand that going live with a new technology is just the beginning of improved healthcare provision. Successful implementation requires training and sustained engagement of front line users.

We pride ourselves on giving you the highest level of support around the clock and our implementation programme is comprehensive and tailored to the needs of your trust. Whilst our aftercare and ongoing support gives you access to our expertise around the clock.
Implementation includes:

  • Training of management and staff
  • Meetings with directors to discuss how management information will facilitate transparent auditing
  • Access to online training manuals and testing via LMS
  • Comprehensive user guides tailored to your needs
  • Experienced UK-based and international teams on hand to advise you with any technical or support enquiries

For any support or implementation queries, please contact the team on 0845 303 0099

“The implementation of the Clarity service is an excellent example of how to manage relationships and build trust between a supplier and a client. With effective, targeted communications and constant availability of the team, we have built a lasting collaboration. The support throughout the project has been second to none."

Julie Stupart, Head of HR, Worcestershire Acute Hospitals NHS Trust